At Buffalo Pro Fit, we want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, we're here to help with our straightforward return policy.
Returns
You can return any item within 30 days of receiving your order. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
How to Initiate a Return
- Contact Us: Send an email to bfloprofit@gmail.com with your order number and the reason for your return.
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Pack and Ship:
Once your return request is approved, pack the item securely in the original packaging and ship it to PO BOX 270 3840 E Robinson Rd, Amherst, NY 14228
Refunds
Upon receiving your return and inspecting the item, we will process your refund. The refund will be issued to the original payment method used for the purchase.
Exchanges
If you need a different size or color, simply place a new order for the desired item, and initiate a return for the original item. We will process the refund for the returned item as per our refund policy.
Exceptions
Please note that personalized and final sale items are not eligible for return or exchange.
Contact Us
If you have any questions about our return policy, feel free to reach out to us via email or Instagram.
Thank you for shopping with Buffalo Pro Fit. We appreciate your business!